What are the three things people say they want most on board a plane that they may one day get?
- An upgrade
An exit row seat- they can now prepay for this extra leg room
On Board internet access through the in-flight entertainment system - without a laptop.
What are the three things they won't?
Innovation is a great thing; it's amazing what changes in just a short space of time. Five years ago, we thought it was impossible to access the internet from our mobile phones, and these days you can access the internet from almost anywhere. There is always room for innovation and in time I believe we will see some amazing feats that we never thought possible.
What is the next big air travel trend at the pointy end of the plane?
We've begun to see airlines bringing back the glamour of travel - the exclusivity, the attention to detail and re-defining the prestige of travelling First Class. Perhaps in the next five to ten years, we may even see personalised computers in business class enter the industry.
What BA destination is at the top of your wish list?
That is a hard one there are so many, I want to dive the red sea in Sharm el Sheik. I haven't made it to the Caribbean and I am hoping to make it to South America later in the year!